The Privacy Policy was last updated on 12 December 2025.
UAB “Florinus” (the Company, we), being one of the largest distributors of investment precious metals in the Baltic States, understands the importance of personal data protection and respects every individual’s right to the protection and responsible processing of their personal data. Therefore, when processing your personal data, we strictly comply with applicable data protection laws, including Regulation (EU) 2016/679 – the General Data Protection Regulation (GDPR).
This Privacy Policy of the Company (the Privacy Policy) provides information about how your personal data is processed by the Company. Please read this Privacy Policy carefully.
For certain personal data processing operations (e.g. those carried out through other Company platforms or applications), the Company may provide additional privacy notices. This Privacy Policy applies when using the Company’s website www.florinus.lt (the Website) and in other cases described herein. Where other privacy notices apply, we will inform you separately.
This Privacy Policy does not apply to information collected and used by third parties for which we are not responsible. Therefore, we recommend that before using third-party websites or applications, you review the privacy policies published on the relevant websites or applications you use or intend to use.
The controller of your personal data is UAB “Florinus”, legal entity code: 303169364, address: Šeimyniškių g. 24-1, Vilnius, Lithuania.
Contact phone number: +370 616 88225
Email address: florinus@florinus.lt
When you register on our Website, for account creation and administration purposes we process your name, surname, email address, phone number, customer type, country, city, region, postal code and address.
The legal basis for processing is the necessity to conclude and perform a contract with you (Article 6(1)(b) GDPR).
When you order products from our online store, we process personal data related to your purchase: purchased products, payment information (price, payment method, etc.), delivery information, comments to the Company and comments to the courier.
If you do not have an account on our Website, when placing an order we will also request your email address, name, surname and phone number.
The legal basis is the necessity to conclude and perform a contract with you (Article 6(1)(b) GDPR).
When you contact us with inquiries, requests or complaints, we process your contact details, inquiry text and other data provided in inquiry forms, including correspondence via the chat window on our Website.
We may also process personal data when you reserve an exchange rate on our Website (email address, contact phone number, Company branch).
The legal basis is our legitimate interest in properly managing inquiries, requests and complaints (Article 6(1)(f) GDPR).
When you participate in contests, promotions and/or lotteries organized by us, we process the data required under the applicable rules (e.g. name, surname, email address, phone number, etc.).
The legal basis is the necessity to conclude and perform a contract (Article 6(1)(b) GDPR).
When you interact with our social media accounts (Facebook, Instagram, Twitter, LinkedIn), we process personal data you provide through your actions (name, surname, username, comments, inquiries, etc.).
Please note that when managing our social media accounts, we may act as joint controllers together with social media platforms. We therefore recommend reviewing the privacy notices of these third parties.
The legal basis is our legitimate interest in properly administering our social media accounts (Article 6(1)(f) GDPR).
For concluding, performing and administering transactions, contracts, agreements, issuing VAT invoices and similar purposes, the Company processes personal data of representatives of legal entities (clients, suppliers, business partners, consultants, etc.), such as name, surname, personal identification number, address, signature, email address, phone number, position and other personal data.
The legal basis is our legitimate interest in maintaining relationships with legal entities (Article 6(1)(f) GDPR).
When you communicate with the Company by phone via numbers where calls are recorded (you are informed at the beginning of each call), we process your phone number, voice recording, information provided during the call, call date and time.
The legal basis is our legitimate interest in ensuring proper customer service and service quality (Article 6(1)(f) GDPR).
For direct marketing purposes (newsletters, SMS messages, phone calls), we process your name, surname, email address and phone number depending on your chosen communication method.
The legal basis is your consent (Article 6(1)(a) GDPR).
For recruitment purposes, we process personal data provided by you or lawfully obtained from third parties (e.g. CV databases) to assess your suitability. This includes personal information, education, work experience and other data provided in your CV or application.
We may contact former employers for references; current employers will only be contacted with your consent.
The legal basis is our legitimate interest in selecting suitable candidates and interns (Article 6(1)(f) GDPR).
If your candidacy is not selected, your data will be deleted after the recruitment process unless you explicitly consent in writing to retain your data for future opportunities, in which case data will be stored for up to 2 years or until consent is withdrawn.
We use cookies on our Website. Essential cookies are used based on our legitimate interest to ensure Website functionality (Article 6(1)(f) GDPR). Other cookies are used only with your consent (Article 6(1)(a) GDPR).
Detailed information is provided in Section 5 of this Privacy Policy.
We may disclose your personal data to processors providing services on our behalf (IT services, software maintenance, security services, document archiving, etc.). Processors process data only according to our instructions and to the necessary extent.
We may also disclose data to other service providers (e.g. payment, legal services) acting as independent controllers, as well as to public authorities where required by law.
Data may also be disclosed to potential investors or buyers for restructuring, sale or investment purposes, subject to confidentiality obligations.
Some service providers may be located outside the EEA. Data transfers are based on adequacy decisions, standard contractual clauses or derogations under Articles 45–49 GDPR. For more information, contact us at florinus@florinus.lt.
We retain personal data no longer than necessary for the purposes set out in this Privacy Policy or as required by law.
Archived documents are retained in accordance with Lithuanian archival regulations.
For specific retention periods, please contact us at florinus@florinus.lt.
You have the right to:
access your personal data and obtain a copy;
withdraw consent at any time;
rectify inaccurate or incomplete data;
request erasure (“right to be forgotten”);
restrict or object to processing;
data portability;
lodge a complaint with the State Data Protection Inspectorate.
Requests should be submitted in writing to florinus@florinus.lt. We will respond within one month, with possible extension of two additional months where permitted by law.
Cookies are small text files stored on your device to ensure functionality and improve user experience.
Essential cookies – required for Website functionality.
Functional cookies – improve usability and remember preferences.
Analytical/statistical cookies – analyze usage to improve services.
Advertising/targeting cookies – personalize content.
Other unclassified cookies – used by partners without accessing personal data.
Essential cookies are used without consent; all others require consent.
The Company is not responsible for third-party privacy practices. Please review their privacy policies.
You may change browser settings to block cookies. More information is available at www.aboutcookies.org.
We may update this Privacy Policy at any time. Changes take effect upon publication on our Website. Significant changes will be communicated separately.
If you have any questions regarding this Privacy Policy or personal data processing, please contact us:
Email: florinus@florinus.lt
UAB “Florinus”
Legal entity code: 303169364
Registered address: Šeimyniškių g. 24-1, Vilnius, LT-09312, Lithuania
